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2018-08-13T21:25:24Z
database-access-problems%20

Database Access Problems | K-State Libraries


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Home » Help


Database Access Problems


Sometimes users have trouble accessing K-State Libraries’ databases. Below are a few possible reasons why this might be happening and what you can do to gain access.

Are you new to K-State?

If you are new to K-State, your eID, which you use for KSIS and webmail, may not be active in our system yet. Please contact the IT Help Desk (785) 532-7722 for help.

Are you a community patron?

Off-campus access to many of our databases is limited to current K-State students, staff, and faculty. Check out our list of open access and free resources which can be accessed from anywhere, without restrictions. 

You get an error message or are denied access

Some databases and ejournals limit how many users can be on at a time. If that’s the case…

Close all your browsers and then try again.
Try another database like Search It for a while, then try again.
Make sure you are using the latest version of your browser.
Make sure you are using the correct login. Your eID is the first part of your K-State Email. If wildcat@k-state.edu is your email, wildcat is your eID.
Ask a Librarian.


 


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K-State Libraries
1117 Mid-Campus Drive North
Manhattan, KS 66506
(785) 532-3014

libhelp@k-state.edu

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Hale Library is closed for the 2018-2019 school year due to a fire on May 22 that caused significant damage to the building.


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For more information about the fire and available services, including alternate study locations, visit the recovery website.

Branch libraries are fully operational. Online resources, interlibrary loan service, and library assistance are available.


1117 Mid-Campus Drive North

Manhattan, KS 66506

CALL › 785-532-3014

EMAIL › libhelp@k-state.edu


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Last modified date: 10 April 2017 - 11:35am


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Kansas State University
Manhattan, KS 66506
785-532-6011
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